Navigation Guide
Portal Layout
The StackFlow portal uses a three-panel layout: a fixed top bar for global actions, a left sidebar for module navigation, and the main content area. On wider screens, a contextual right panel may appear with AI suggestions or related records. The layout is responsive and collapses the sidebar on screens narrower than 1024px.
- Portal Access: Valid Cognito JWT token with any StackFlow role
- CloudFront:
E1UTZ9SVSR2WGVdistribution serving the docs S3 bucket - LocalStorage: Browser localStorage enabled (sidebar state persistence)
Every page in the portal maintains its state through URL parameters, so you can bookmark any view — including filtered lists, specific records, and dashboard configurations. Sharing a URL with a colleague will open the same view for them (subject to their permissions).
https://<instance>.stackflow-tech.com/<module>/<view>?<params>
Top Navigation Bar
The top navigation bar is fixed and always visible. From left to right, it contains the hamburger menu (for mobile sidebar toggle), the StackFlow logo and product name, the global search bar, version indicator, and quick-access links. The user avatar in the top-right opens a dropdown with profile settings, API key management, and logout.
| Element | Function |
|---|---|
| ≡ Hamburger | Toggle sidebar on mobile/tablet viewports |
| StackFlow logo | Navigate to home dashboard |
| Search bar | Global search across incidents, CIs, articles (⌘K) |
| v2026.1 badge | Current platform version (click for changelog) |
| Open Portal ↗ | Launch StackFlow app in new tab |
| User avatar | Profile, API keys, preferences, sign out |
Left Sidebar
The left sidebar organizes all platform modules into collapsible groups. Click any group header to expand or collapse it. The currently active page is highlighted with a violet left border. Nested sub-pages are indented and shown when their parent group is expanded.
Your sidebar configuration is persisted in your browser's localStorage, so your preferred expanded/collapsed state is remembered between sessions. Administrators can configure the default sidebar state via System Properties.
Search
The global search bar (⌘K shortcut) provides unified search across all record types. Results are grouped by type and ranked by relevance using the Bedrock semantic search engine. Type at least 3 characters to see suggestions. Use the arrow keys to navigate results and Enter to open.
Search prefixes for targeted results:
inc: → Incidents (e.g., inc:INC0001234)
prb: → Problems
chg: → Changes
req: → Service Requests
ci: → Configuration Items
kb: → Knowledge Articles
@ → Users and groupsKeyboard Shortcuts
StackFlow provides comprehensive keyboard shortcuts to speed up common operations. Press ? on any page to open the keyboard shortcut reference panel.
| Shortcut | Action |
|---|---|
| ⌘K / Ctrl+K | Focus global search |
| N I | New Incident |
| N C | New Change |
| N R | New Service Request |
| G H | Go to Home dashboard |
| G I | Go to Incidents list |
| ? | Show keyboard shortcuts |
| Esc | Close modal / clear search |